NIx Platform: the foundation of network intelligence
Future Connections' NIx Platform provides the comprehensive foundation for all network intelligence solutions.
Built with a composable architecture, the platform seamlessly integrates data ingestion, machine learning, advanced analytics and intelligent insights to power performance management, customer experience management and network automation applications.The platform's modular design enables rapid deployment of specialised use cases while maintaining enterprise-grade scalability, security and performance. From real-time data processing to predictive analytics and autonomous operations, NIx Platform delivers the core capabilities that transform network data into actionable business intelligence.
NIx PM
NIx PM
Gain complete visibility into all network domains with advanced analytics and AI-driven insights for proactive network optimisation
NIx CEM
NIx CEM
Enjoy combined end-to-end visibility across service assurance, customer journeys and experience drivers for actionable customer insights
NIx RAN
NIx RAN
Monitor, automate, optimise and manage networks across all radio access technologies leveraging advanced AI and ML techniques
NIx agents
NIx agents
Transform traditional network operations into autonomous, predictive, self-healing systems with our powerful agentic AI solutions
The NIx Platform composable architecture
Composable platform components work together to deliver end-to-end network intelligence.

Navigate through the tabs and explore our NIx platform components independently:
- NIx Ingestor
- NIx Analyser
- NIx ML Inferer
- NIx ML Store
- NIx Insights
NIx Ingestor is the data collection and ingestion engine that handles multi-vendor, multi-technology data sources with intelligent processing and reconciliation capabilities.
- 99% data accuracy
- Millions of records processed daily
- Automated error handling
- Real-time streaming support
- Multi-vendor compatibility
- Scalable architecture
NIx Analyser is the advanced analytics engine that processes, aggregates and analyses network data to generate KPIs, detect anomalies and provide intelligent insights.
- Real-time processing
- Custom KPI engine
- Cross-domain correlation
- Automated aggregation
- Scalable compute
- API connectivity
NIx ML Inferer is the advanced machine learning and AI inference engine that applies trained models to generate predictions, detect anomalies and provide intelligent recommendations.
- Real-time inference
- Auto-ML capabilities
- Model deployment
- Performance monitoring
- Scalable compute
- GPU acceleration
NIx ML Store is the advanced data storage and management layer with high-performance databases optimised for time-series data, machine learning workloads and real-time analytics.
- Petabyte-scale storage
- Sub-second query response
- 99.99% availability
- Auto-scaling capabilities
- Enterprise security
- Multi-tenant architecture
NIx Insights is the presentation and action layer that transforms analytics results into actionable insights through interactive dashboards, alerting and automated responses.
- Real-time dashboards
- Automated alerting
- Custom visualisations
- Data export capabilities
- Mobile accessibility
- API integration
End-to-end data flow architecture
Step 1
Step 2
Step 3
Step 4
Step 5
- Data collection &
ingestion - Data transformation &
enrichment - Storage &
analytics processing - Machine learning &
AI inference - Intelligent insights &
actions

Multi-vendor data collection from RAN, core, transmission and virtualised workloads through NIx Ingestor with binary decoders and Kafka streaming

Advanced ETL processing with data reconciliation, enrichment with customer info, TAC device data and IMSI/MSISDN correlation


Interactive dashboards, automated alerting and actionable insights delivered through NIx Insights with customer, service and network intelligence
Agentic architecture for autonomous operations
NIx Agents’ innovative agentic architecture represents the future of network automation. Our specilised network co-pilots – including RAN Agent, Core Network Assistant, L3 Customer Services Agent and Virtual Customer Services Agents – work together to enable truly autonomous network operations.

Our AI agents use natural language processing to:
- Transform complex network data into actionable insights
- Automate routine tasks
- Predict network issues before they impact service
- Provide intelligent root cause analysis with recommended actions
The system continually learns from network patterns and operator actions, constantly improving its predictive capabilities and autonomous decision-making.
